Frequently Asked Questions
Find answers to common questions about our products and services
What types of GPS trackers do you offer?
We offer a comprehensive range of GPS trackers including OBD trackers, fleet trackers, dash cams, asset trackers, portable trackers, and pet trackers. Each product is designed for specific use cases and industries.
Do you provide OEM/ODM services?
Yes, we offer full OEM/ODM services including hardware customization, software platform white-labeling, and packaging design. Our team works closely with you to meet your specific requirements.
What is the coverage area of your GPS platform?
Our GPS platform provides global coverage. We support multiple network technologies including 4G LTE, 3G, and 2G, ensuring connectivity in over 150 countries worldwide.
How long is the battery life of your trackers?
Battery life varies by product. Our asset trackers can last up to 5 years in standby mode, while vehicle trackers are designed for continuous operation with low power consumption.
Do you offer technical support?
Yes, we provide 24/7 technical support to all our customers. Our expert team is available via phone, email, and online chat to assist with any technical issues.
Can I integrate your platform with my existing systems?
Yes, we offer Open API access that allows seamless integration with your existing fleet management, ERP, or CRM systems. Our API documentation is available in the download center.